Privacy Policy

Effective Date: 07/25/2025

ATCM Logistics LLC (“ATCM Logistics,” “we,” “our,” or “us”) values the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information of individuals who interact with our logistics and freight forwarding services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Full name, address, phone number, email address, and identification documents (e.g., passport, driver’s license) when required for shipping or customs clearance.
Shipping and Transaction Information: Package contents, shipment tracking data, delivery addresses, and payment information.
Business Information: Company name, tax identification numbers, and other details required for freight forwarding and customs services.
Website Data: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your personal information for purposes including:

Processing and managing shipments, freight forwarding, and delivery services.
Creating shipping documentation and customs clearance forms.
Contacting you about shipment updates, invoices, or service inquiries.
Improving our services, website experience, and customer support.
Complying with legal obligations and international shipping regulations.

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary, such as:

Carriers and Delivery Partners: To facilitate shipping and delivery.
Customs Authorities: For compliance with customs and border regulations.
Service Providers: For payment processing, IT support, or other business operations.
Legal Requirements: When required by law, court orders, or government requests.

4. Data Security

We use appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal data, no method of transmission over the internet or storage system can guarantee 100% security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

Request access to your personal data.
Correct or update inaccurate information.
Request deletion of your personal information (subject to legal and contractual restrictions).
Opt out of marketing communications.

To exercise these rights, you may contact us using the details provided below.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

7. Cookies and Website Tracking

Our website may use cookies and tracking technologies to enhance your browsing experience. You can disable cookies through your browser settings, but some site features may not function properly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or privacy practices. Updates will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

ATCM Logistics LLC
Email: admin@atcmlogistics.com
Website: admin@atcmlogistics.com